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2020-06-28 00:30:00 EDT
Type: maintenance
Status: completed
Description: myCourses will be upgraded to Blackboard Learn Q4 2019 CU4.
2020-06-19 07:00:00 EDT
Type: maintenance
Status: completed
Description: Physical Facilities has a scheduled power outage for the following buildings: - Academic Complex (A&B) - Fine Arts - Engineering Building - Hillside Community (all buildings) - Library - Mountainview (all buildings including Appalachian Dining Hall) - Technology Hub - University Union
2020-06-27 05:00:00 EDT
Type: maintenance
Status: completed
Description: The Panopto system will undergo critical server upgrades beginning at 5 a.m. EST Saturday, June 27 that are expected to last three to four hours. Additionally, Panopto clients on personal computers will need to update to version 7.1 after 8 p.m. Friday, July 17, in order to continue to produce content in the system. You can always download the most current version of Panopto from your portal at http://Binghamton.hosted.panopto.com Additional info is available at: https://support.panopto.com/s/article/Recorder-Upgrade-Policy
2020-06-04 08:00:00 EDT
Type: incident
Status: closed
Description: The ITS Help Desk has been notified that staff and faculty are unable to connect to the Firestone Server to access network files and department shared folders. ITS administrators have been notified and are investigating the issue. Any updates to the status of Firestone will be posted to the ITS System Status page.
2020-05-31 12:58:00 EDT
Type: incident
Status: closed
Description: ITS is currently experiencing technical issues with a number of services. Analysts are currently working to resolve the issues.
2020-05-28 07:00:00 EDT
Type: maintenance
Status: completed
Description: The data server known as Firestone, a main data repository for campus, will be moved to a newer technology platform at 7 a.m. Thursday, May 28, allowing for increased capacity, speed, security and stability. ITS staff expects the move to take under 20 minutes from start to finish and expects Firestone to be back online by 7:20 a.m.
2020-05-27 12:13:00 EDT
Type: incident
Status: closed
Description: ITS has been notified that Adobe is experiencing major problems with Creative Cloud. Additional information about the issues is available at: https://status.adobe.com/
2020-05-21 06:00:00 EDT
Type: maintenance
Status: completed
Description: ITS will be performing maintenance on the Data Center network.
2020-05-18 08:00:00 EDT
Type: maintenance
Status: completed
Description: The Pinnacle Telecommunications billing system will be offline between today, Monday, May 18 and Wednesday, May 20, while an upgrade is conducted. During this time users will not be able to login to view their bills or to make payments. Telecommunications staff will also not be able to view subscriber accounts or bills during this time. The Binghamton University online directory will be offline during these system upgrades. Directory lookups for information such as office or phone number will not be available. It will return to service Thursday, May 21. After the upgrade is complete, the user web interface will have a different appearance; however it will provide the same functionality. Instructions on using the new web interface are available at the link below. For any questions, contact the Telecommunications Business Office at telecom@binghamton.edu or 607-777-252
2020-05-21 17:30:00 EDT
Type: maintenance
Status: completed
Description: myCourses will be upgraded to Blackboard Learn 9.1 2019 Q4. The release notes for this version of Blackboard are available at: https://help.blackboard.com/Learn/Administrator/Hosting/Release_Notes/Release_Notes_All_91_Releases/Release_Notes_9.1_2019_Q4