This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Telecom Services/Phones
|
| Start Time | 2019-09-04 14:20 EDT |
| End Time | 2019-09-09 10:16 EDT |
| Description | The Binghamton University campus phone system is currently experiencing issues with our inbound calling service. Outbound calling and internal calling are fine. The issue only affects off campus phone calls coming into campus phone numbers. The Telecommunications staff are working to resolve the issue. Any updates will be posted to the ITS System Status page - itstatus.binghamton.edu |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2019-09-06 09:50:40 EDT | Telecommunications staff are continuing to work with our vendors to resolve the equipment issues that impacted inbound calling earlier this week. The issues with equipment are not currently affecting inbound calling service, but we will monitor it while the issues are investigated and resolved. |
| 2019-09-09 10:17:05 EDT | We are continuing to work with our vendor on the issues with inbound calling. Service is not currently impacted but we will monitor it while the issues are investigated and fully resolved. Please report any problems to the ITS Help Desk at helpdesk@binghamton.edu |