This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Other Services Not Listed Here
|
| Start Time | 2019-04-17 11:00 EDT |
| End Time | 2019-04-17 11:48 EDT |
| Description | There is currently a problem with the ITS Self-Service password reset web page at password.binghamton.edu The page is not allowing logins and is also not prompting for reset verification methods such as alternate email address or cell phone numbers in order to reset or claim a password. ITS is working to resolve the problem as quickly as possible. The ITS System Status page will be updated when the password reset page is available again. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2019-04-17 11:49:39 EDT | The problem with the ITS Self-Service password reset page has been resolved. Passwords can now be reset on https://password.binghamton.edu Please contact the Help Desk at 607-777-6420 or helpdesk@binghamton.edu with any questions or to report any problems. |