This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Print@Binghamton
|
| Start Time | 2024-10-13 13:00 EDT |
| End Time | 2024-10-14 05:30 EDT |
| Description | ITS is currently working on an issue with PaperCut student printing. Currently there is no ETA but we will update when more information is available. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2024-10-13 19:28:20 EDT | ITS continues to investigate the issue, and has reached out to the vendor for support. If you would like to report a specific issue, or need additional assistance while student printing is unavailable please submit an incident through our client portal, https://binghamton.teamdynamix.com/TDClient/45/Portal/Requests/TicketRequests/NewForm?ID=Mbt8-9-O4Tg_&RequestorType=ServiceOffering. We will update again on Monday morning. |
| 2024-10-14 08:21:11 EDT | ITS has restored student printing services and print jobs are processing as expected. Please report any continued issues through our client portal, https://binghamton.teamdynamix.com/TDClient/45/Portal/Requests/TicketRequests/NewForm?ID=Mbt8-9-O4Tg_&RequestorType=ServiceOffering. |