This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Telecom Services/Phones
|
| Start Time | 2024-05-20 08:00 EDT |
| End Time | 2024-05-22 16:00 EDT |
| Description | Campus phones are experiencing issues making outbound calls due to a fiber cut in Central New York. Telecommunications is rerouting outbound calls through the inbound carrier, but there is a limit to the number of calls that can be made this way and there may be issues when trying to make calls to numbers outside campus. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2024-05-22 17:25:37 EDT | Outbound calling services have been restored. Please report any issues to the ITS Help Desk by calling, 607-777-6420, or through a self-service ticket request, https://binghamton.teamdynamix.com/TDClient/45/Portal/Requests/TicketRequests/New?ID=TUE3uA5-pFk_&RequestorType=ServiceOffering . |