This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Virtual Private Network (VPN)
|
| Start Time | 2024-01-11 18:00 EST |
| End Time | 2024-01-11 19:00 EST |
| Description | VPN will be unavailable from 8:00pm until 8:30pm so ITS can apply a critical patch. Users connected during this time will be disconnected and VPN will not allow for new connections. Please contact the Help Desk if you have additional questions, 607-777-6420. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2024-01-10 20:39:55 EST | Patching is taking longer than expected. We will update again once more information is available. |
| 2024-01-11 14:57:03 EST | VPN will be unavailable today from 6:00pm until 7:00pm so ITS can complete critical maintenance. Users connected during this time will be disconnected and VPN will not allow for new connections. Please contact the Help Desk if you have additional questions, 607-777-6420. |
| 2024-01-11 19:14:30 EST | ITS has completed maintenance and VPN is now available. Please call the ITS Help Desk, 607-777-6420, or submit a Self Service ticket to report any issues. https://binghamton.teamdynamix.com/TDClient/45/Portal/Requests/TicketRequests/New?ID=TUE3uA5-pFk_&RequestorType=ServiceOffering |