This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Telecom Services/Phones
|
| Start Time | 2023-07-24 10:41 EDT |
| End Time | 2023-07-24 16:34 EDT |
| Description | Outbound calling from University phones is currently unavailable. Our outbound phone service provider, Lumen, has escalated the issue. Inbound phone calls are still working. We will provide more information as it becomes available. Thank you. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2023-07-24 16:55:36 EDT | Phone service for outbound calling has been restored. If you are still experiencing an issue, please submit a ticket to the Telecommunications office, https://binghamton.teamdynamix.com/TDClient/45/Portal/Requests/TicketRequests/NewForm?ID=KYA5BFmKLwQ_&RequestorType=ServiceOffering or call the ITS Help Desk at 607-777-6420. |