This page contains all current information on the status of this incident.
| Incident Details | |
|---|---|
| Incident Status | closed |
| Services Impacted |
Other Services Not Listed Here
|
| Start Time | 2023-06-26 09:00 EDT |
| End Time | 2023-06-27 16:00 EDT |
| Description | ITS has become aware of an issue with SUNY HR feeds and various systems, including but not limited to Identity and Access Management (accounts), the Performance Program & Evaluation system, and Interview Exchange. Other systems may also be affected. Please contact the ITS Help Desk at 607-777-6420 if you have any questions or if you need to report an issue. |
| Incident Updates | |
|---|---|
| Time | Detail |
| 2023-06-27 09:53:45 EDT | ITS has been working with SUNY to correct the issue. Faculty and Staff access to services and systems has been resolved but the issue with student staff is ongoing. Please contact the ITS Help Desk at 607-777-6420 if you have any questions or if you need to report an issue. |
| 2023-06-27 19:17:49 EDT | ITS has worked with SUNY to resolve this issue. Access to accounts and systems for faculty, staff, and students has now been restored. |