Incident Details

This page contains all current information on the status of this incident.

Incident Details
Incident Status closed
Services Impacted Banner INB (Internet Native Banner)
BingView (VDI)
Brightspace (LMS)
BUBrain (Banner SSB)
myBinghamton Portal
Single Sign On (CAS)
SUNY Employee Services Portal
Virtual Private Network (VPN)
Zoom Web Conferencing
Start Time 2022-02-15 13:00 EST
End Time 2022-02-15 18:30 EST
Description The Information Technology Services Help Desk received reports from people experiencing issues logging into systems that use the CAS login as well as VPN through both Pulse Secure and the ssl.binghamton.edu web page. The issues were reported between 1:00 PM and 6:30 PM on February 15, 2022. If people logged in during those times, they may have received a Gateway timeout error or the system would not accept the 2FA One Time Password and would have been unable to authenticate.